Main Features

Responsive layout

JS Ticket practically essential after all: one design for the Android, another for the iPhone, the iPad, netbook.

Ban Email/User

Admin / staff can ban/unban to any user with few clicks. Ban email / user can not open new ticket in system.

Easy To Use

Ticket system build on the basis on latest style, so your users will feel familiar with the way it works.

Assign and Transfer

Transfer tickets between departments to make sure it's being handled by the correct staff. Assign tickets to a staff or team.

Visitor Open Ticket

Both side front-end and admin can create unlimited tickets. Admin can limit user to open maximum ticket on email base.


Now admin can easily change JS Support Ticket color using color picker. Tool give live preview of changes.

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JS Support Ticket Logo
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Get the Word Press most popular customer support ticket system
JS Ticket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. JS Ticket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is, it's also available in free version.
Knowledge Base
Ticket via Email
Email is one of the easiest ways in which your customers can reach you, customers can open or reply ticket from his email. System come with spam configurations to avoid spamming.
JS Support ticket have much more features.