Get the Joomla most easiest customer support ticket system.

Main Features

Responsive layout

JS Ticket practically essential after all: one design for the Android, another for the iPhone, the iPad, netbook.

Staff Members

Each of your support staff may come with a specific skill-set. Make sure you assign the roles and privileges.

Easy to use

Ticket system build on the basis on latest style, so your users will feel familiar with the way it works.

Assgin and Transfer

Transfer tickets between departments to make sure it's being handled by the correct staff. Assign tickets to a staff or team.

Visitor open ticket

Both side front-end and admin can create unlimited tickets. Admin can limit user to open maximum ticket on email base.


Now admin can easily change JS Support Ticket color using color picker. Tool give live preview of changes.

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Get the Joomla most easiest customer support ticket system.
JS Support Ticket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. JS Support Ticket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is, it's also available in free version.

Powerfull Admin Panel

JS Support comes with powerful and robust admin panel. You can control almost all areas of the plugin without touching the code..

  • ACL ( Access control limit for staff member )
  • Staff management
  • Ticket via email
  • Custom fields
  • Themes
  • Reports
  • Email notifications
  • System email
  • Field ordering
  • Email templates