JS Support Ticket have bulid-in notification feature.Email notification send to admin and user on certain actions.
No ticket limit in JS Support Ticket. User and admin open tickets as many as they want. Admin can limit user ticket on email base, a user can not open ticket more then X.
Get the world's most popular customer support ticket system.
JS Ticket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. JS Ticket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is, it's also available in free version.